Provide responsible service of alcohol (RSA Course) is an accredited course that will provide participants with the skills and knowledge needed to serve alcohol responsibly and to make a positive contribution to the liquor industry and the local business. In order to operate in any institution in NSW that sells or serves alcohol, you must have completed an RSA course that has been authorised by Liquor and Gaming NSW (Responsible Service of Alcohol Course). develop the skills needed to excel in various roles within the industry, such as a barista, bar attendant, waiter, or hotel agent. Our expert trainers combine theoretical knowledge with practical experience, ensuring that you are well-equipped to provide exceptional service in fast-paced, customer-focused environments.

The NSW Food Act 2003 was introduced as a measure for reducing food borne illnesses within the hospitality and retail food industry by improving food handler skills and knowledge. The NSW Food Safety Regulations stipulate that hospitality businesses in NSW need to have a designated Food Safety Supervisor within their organisation. The Food Safety Supervisor is responsible for ensuring that their premises engage in best practices regarding safe food handling. This course covers how to test for and correct any breaches in food safety, understand how to dispose of waste and contaminated goods safely, and maintain personal hygiene in a manner appropriate to the workplace. This includes knowing what to do, and what not to do, in the case of illness. This course applies to frontline service personnel involved in preparing, displaying and selling retail food.

In this introductory barista course for beginners, you will learn fundamental cofee-making skills required to make drinks from the coffee menu. This class is suitable for aspiring baristas looking for work and home baristas who would like to learn how to make better coffee at home.